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Most frequently asked questions
Most frequently asked questions
Read through the top questions we get about the app and how to address them.
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13 articles in this collection
Written by
Jared Sklar,
Allie,
Kelly Hopson
and 1 other
How to Submit a Job That's a Draft
Learn how to submit a job when it's still in the Draft State
Written by
Kelly Hopson
Updated over a week ago
What is HOVER?
Learn what HOVER is and how your company can benefit from it.
Written by
Jared Sklar
Updated over a week ago
Is this property data secure? Where is the property data stored? Who gets to see the data once stored?
S
Written by
Support Bot
Updated over a week ago
There’s a problem with my payment. How can I solve it?
Written by
Jared Sklar
Updated over a week ago
Will my deck or patio be included in the 3D model?
Written by
Allie
Updated over a week ago
What happened to the GAF e360 app?
In 2021, all GAF e360 users will be transitioned to the HOVER app
Written by
Allie
Updated over a week ago
HOVER Pricing
A quick overview of HOVER’s pricing structure.
Written by
Allie
Updated over a week ago
How to Capture Photos with HOVER
How HOVER uses smartphone photos to create a 3D model.
Written by
Allie
Updated over a week ago
What mobile devices does HOVER support?
Compatibility
S
Written by
Support Bot
Updated over a week ago
How to Customize the Model
An overview of Design Pro, HOVER's interactive 3D design experience.
Written by
Jared Sklar
Updated over a week ago
How to contact customer support
How to get in touch with HOVER via our app.
Written by
Jared Sklar
Updated over a week ago
The HOVER Measurements Glossary
An overview of the terms that you'll often see when using the HOVER app.
Written by
Jared Sklar
Updated over a week ago
Invite to capture
Learn how you can invite homeowners to capture their property so you have the measurements before the appointment.
Written by
Allie
Updated over a week ago