Invite homeowners to scan their property with the Hover app and:
Remove the need for multiple on-site visits
Receive to-the-inch measurements, a virtual walkthrough, and other property imagery before the appointment, derived from the homeowner’s scan
Boost homeowner satisfaction with quicker estimates and 3D visualizations
Note: If you're using the Legacy experience, your project details page will look different from what's shown in this article.
Click the arrows within this article to expand or collapse additional information.
Step-by-step guide
Step 1 - Invite the homeowner to download the Hover app:
If starting from the mobile app:
If starting from the mobile app:
Tap Start a project or tap '+' at the bottom of the screen
Select Interior measurements
Fill out the Property details, then tap Invite to capture
If starting from the web app:
If starting from the web app:
Log in to your Hover account
Tap + New
Tap Invite to capture
Step 2 - The homeowner scans their property with Hover:
The homeowner will receive an invite both via email and text message to download the Hover app. You will see a status tracker from the project details page while you wait for the homeowner to complete the interior scan.
If the homeowner has a LiDAR device (Apple Pro: 12+ iPhone or iPad) that will be their default experience and they will follow in-app guidance to complete the scan.
If the homeowner does not have a LiDAR device, they will receive the universal scan experience.
LiDAR scans are returned in about a minute while Universal scans are returned in about 3 hours or less.
Step 3 - Receive the 3D model, measurements, and more:
Once the scan has been processed, you will receive:
Detailed measurements (including cabinets, walls, windows, opening, and doors)
2D and 3D sketch floor plans
Localized property photos, and damage photos (unless the homeowner did not record damage photos during the scanning process)
360° virtual walkthrough of the space
Direct sketch and measurements imported into Xactimate and Cotality (FKA CoreLogic)
Still have questions? Reach out to our support team.
Call us (+1.844.754.6837). We're real people and ready to help!
Email us ([email protected]). We'll usually reply in about 30 min.
Chat with us. We generally answer in less than 3 mins.