By integrating your Hover and Verisk accounts, you can automatically pull Hover property measurements, photos, digital sketches, and virtual walkthroughs into the Xactimate platform using the Request Data workflow.
Ready to integrate? Setup requires two steps:
Step 1: Complete this form to request activation on the Hover side. Please have the following ready:
Verisk Account Number (or Carrier ID)
Xactnet Address
Default user in your Hover account (email address)
Step 2: After submitting the form, enable Hover within Verisk/Xactimate Admin.
Follow Verisk’s step-by-step instructions.
Important: Submitting this form starts Hover’s internal setup process. You must also enable Hover in Verisk/Xactimate Admin to complete activation.
How it works
Before using the integration: Activation must be completed in both Hover and Verisk/Xactimate. Once both steps have been completed, you can either start in Hover or start in Xactimate. Both workflows are available for Web, Desk, and Mobile.
Start in Hover - Scan the exterior or interior of a property while on site, then import the data into Xactimate using the Request Data workflow.
Start in Xactimate - Initiate a new Hover project from within Xactimate, complete an exterior or interior scan, and then import the data into Xactimate with the same the Request Data workflow.
This workflow can be used to invite a professional partner or policyholder to complete the scan for you.
Using our Scope of Loss integration?
Now it's even easier to create line item estimates in Xactimate.
Frequently Asked Questions (FAQs)
If I already have both a Hover account and a Verisk/Xactimate account, do I still need to submit the form?
If I already have both a Hover account and a Verisk/Xactimate account, do I still need to submit the form?
Yes, you will still need to submit the form.
Having active accounts for each platform does not mean the integration will be automatically enabled. This form is required so the Hover Support team can complete internal activation on our side. Then, you must also enable Hover within Verisk/Xactimate Admin as shown in these steps.
Why don’t I see Hover in the “Request Data” dropdown in Xactimate?
Why don’t I see Hover in the “Request Data” dropdown in Xactimate?
Make sure:
You submitted the Hover activation form
Hover notified you that internal setup has been completed
You enabled Hover in Verisk/Xactimate Admin using these steps
You logged out of Xactimate and back in again
If you’ve completed all of the above and still don’t see Hover in the "Request Data" dropdown, contact the Hover Support team for assistance.
What does Hover send to Xactimate?
What does Hover send to Xactimate?
2D/3D sketch for estimating
Elevation measurements
Interior measurements
Virtual Walkthrough for interior scans
Inspection PDF
Inspection photos
Measurement PDF
Property and damage photos taken at the loss location
Roof measurements
Scope of Loss estimates
How do I find the measurement PDF in Xactimate?
How do I find the measurement PDF in Xactimate?
The Hover measurement PDF will automatically import along with the sketch and photos.
Go to the "Reports" tab
Click the "Documents" tab
Click "Attached Docs" to view
Can this be used with Independent Adjusters (IAs)?
Can this be used with Independent Adjusters (IAs)?
Yes, but there are a couple prerequisites:
The carrier needs to share their "data set" in Verisk with the IA
The individual IA needs to be entered on the request in Verisk before requesting Hover data
How much will this cost? Are there any fees?
How much will this cost? Are there any fees?
There is no additional cost or fee associated with Hover's integration with Verisk. You have access to it whether your Hover account is tied to the Starter plan, or one of our membership plans. You can see more pricing information on our website.
Can I select a Hover measurement type in Xactimate or XactAnalysis?
Can I select a Hover measurement type in Xactimate or XactAnalysis?
Yes. The Hover measurement types (Roof, Roof & Walls, Interior Walls) shown in the provider dropdown menu are controlled by your configuration in Xactimate.
How do multiple structures work with this integration?
How do multiple structures work with this integration?
For each additional structure, you will go through the "Request Data" flow separately. Structures can then be stitched together in Xactimate.
Can I use the framing wizard with Hover sketches?
Can I use the framing wizard with Hover sketches?
Yes, the Hover job will come over as a "wireframe sketch" and a can be used as is with XactScope.
Please note that the wireframe sketch only allows for stick framing in the framing wizard. You do, however, have the ability to convert the wireframe sketch to a legacy Xactimate roof sketch, if needed, to unlock additional framing options.
Do macros work with the Hover sketches?
Do macros work with the Hover sketches?
Yes, macros pull in measurements from the Ridge, Perimeter, Valley and SF/SQ.
Do defaults get over-ridden?
Do defaults get over-ridden?
No. Any defaults set for a particular profile are adhered to with this integration. The Hover sketch will not override any of these settings as it comes in.
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