Most customers want to see what they’re buying before they purchase it. With HOVER, not only can you show them, you can edit the designs yourself to speed up the decision-making process and win more jobs.
In this article, we'll show you how to view, edit or request revisions to design sets you've already ordered on a Professional account.
HOVER Design Orders
More of a visual learner? Watch this walkthrough video.
In the sections below, click the expand arrows to reveal more or collapse information.
View design sets
You can view completed design sets anytime from the property details page. From there you have the option to:
Download the most recent set
Open your design set hub
Click shortcut buttons to open a specific design in the set
What's the design set hub?
What's the design set hub?
The design set hub is where you can view every design set you’ve ordered, recently as well as historically. From within the hub, you also have the ability to Download, Share or Edit a design:
Edit the interactive design
You can make simple, real-time changes to your design while onsite with a customer or back at your office - all without having to request a revision.
Use the interactive design tool to make changes to:
Siding
Roofing
Trim
Windows
Doors, and more
To get started:
To get started:
Open your design set hub
Select the design you want to change and click Edit this design
Navigate using the left-hand menu and show your customer changes like:
Lap siding vs board and batten
Dark vs light trim
Roof color comparisons
Note: You can save and share the designs they love, but HOVER cannot see any of the changes made to the interactive design.
Request a revision
Revisions to a design set can be requested for more complicated, structural changes that you cannot do on your own within the interactive design tool.
There is a $25 charge per revision
There is no limit to the number of revisions you can request
If something you requested was not correctly visualized by our team, you will not be charged for corrections
How to request a revision
How to request a revision
Select your design from within the design set hub
Click Request a revision located on the right of the page
Fill out the revision request form
The best way for us to make revisions is through an annotated version of the design, with notes (see examples below).
You’ll receive an email notification when the revision is ready to view. We aim to complete revision requests in 2-4 days!
Examples of Revision Request Notes
Examples of Revision Request Notes
Still have questions? Reach out to our support team.
Call us (+1.844.754.6837). We're real people and ready to help!
Email us. We'll usually reply in about 30 min.
Chat with us. We generally answer in less than 3 mins. Click on the blue chat icon at the bottom right of your screen.