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View, edit, and manage your Design Orders
View, edit, and manage your Design Orders

Use the interactive tool to make simple edits or request revisions for more complicated changes

Updated over a week ago

Most customers want to see what they’re buying before they purchase it. With Hover, not only can you show them, you can edit the designs yourself to speed up the decision-making process and win more jobs.

In this article, we show you how to view, edit or request revisions to design sets you've already ordered on a professional account.

Video: Hover design orders

More of a visual learner? Watch this walkthrough video.

In the sections below, click the expand arrows to reveal more or collapse information.

View design sets

You can view completed design sets anytime from the property details page. From there you have the option to:

  • Download the most recent design set

  • Open your design set hub by clicking See all

  • Click shortcut buttons to open a specific design in the set

What is the design set hub?

The design set hub is where you can view every design set you’ve ordered recently as well as historically.

From within the hub, you also have the ability to Download, Share or Edit a design:

Edit the interactive design

You can make simple, real-time changes to your design while onsite with a customer or back at your office - all without having to request a revision.

Use the interactive design tool to make changes to:

  • Siding

  • Roofing

  • Trim

  • Windows

  • Doors, and more

To get started:

  • Open your design set hub

  • Select the design you want to change and click Edit this design

  • Navigate using the left-hand menu and show your customer changes like:

    • Lap siding vs board and batten

    • Dark vs light trim

    • Roof color comparisons

Note: You can save and share the designs your customers love, but Hover cannot see any of the changes made to the interactive design.

Request a revision

Revisions to a design set can be requested for more complicated, structural changes that you cannot do on your own within the interactive design tool.

  • There is a $25 charge per revision

  • There is no limit to the number of revisions you can request

  • If something you requested was not correctly visualized by our team, you will not be charged for corrections

How to request a revision:

  • Select your design from within the design set hub

  • Click Request a revision located on the right of the page

  • Fill out the revision request form

    • Select whether it's a Design Revision or a Correction to a previous order

      • The best way for us to make revisions is through an annotated version of the design, with notes

Examples of revision request notes:

You’ll receive an email notification when the revision is ready to view. We aim to complete revision requests in 2-4 days!

Still have questions? Reach out to our support team.

  • Call us (+1.844.754.6837). We're real people and ready to help!

  • Email us. We'll usually reply in about 30 min.

  • Chat with us. We generally answer in less than 3 mins. Click on the blue chat icon at the bottom right of your screen.

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