Agreement to the following is required for anyone requesting a HOVER Rendering, and we encourage you to read through it carefully.
An order for a HOVER Rendering Set may be made only by Customer, its employees, or its approved independent contractors. HOVER will charge Customer for HOVER Rendering Sets per use, plus applicable taxes. The HOVER Rendering Package is not subject to proration and is non-cancelable and non-refundable. One (1) HOVER Rendering Set comprises:
Up to 4 perspective views of a particular model or input otherwise and
no limit to the number of customizations that can be specified in the order form (each customization referring to a rendering instruction or change from the current appearance of the home, or its associated model or input otherwise).
A HOVER Rendering Set will be considered submitted once the Customer receives confirmation that an intake form with render instructions has been received and acknowledged by HOVER. Each render instruction may include, but is not limited to, the specific location within the model or input otherwise for a given customization, specific textures, or materials (with attached link or reference images, as appropriate) for such specific location(s), sketches, drawings, or precise descriptions of additional geometry, or other details for rendering a given model or input otherwise as may be provided in written instructions, diagrams, imagery or other media provided by Customer.
HOVER will use reasonable efforts to accommodate Customer render instructions made in an intake form, provided the associated rendering instructions are clear to interpret under reasonable circumstances. HOVER will transmit the output to the customer via email or other similar delivery means. Customer may ask for corrections to the first version, without incurring a Revision, if the content of the first version omits or otherwise incorrectly represents a customization.
A “Revision” is a single communication from a Customer to HOVER regarding additional rendering instructions for a delivered HOVER Rendering Set, regardless of whether HOVER has responded to the Revision or delivered subsequent versions of the HOVER Rendering Set. For example, if a HOVER Rendering Set is delivered and Customer requests a change by means of a first Revision, and before HOVER delivers another version responsive to the first Revision the Customer provides additional instructions, the Customer will be deemed to have made two Revisions regardless of the content or superseding nature of either Revision or lack of delivery of a HOVER Rendering Set reflecting the earlier Revision.
An order for a particular HOVER Rendering Set is complete upon the Customer accepting a HOVER Rendering Set with no further Revision requests.
Other Terms: Customer represents and warrants that HOVER is the Customer’s exclusive rendering service for a HOVER Rendering Set.