We know that some properties are more difficult to capture through the HOVER app than others but, there are ways to get around most challenges! The better your photos are, the quicker your measurements will be generated, so keep reading for helpful tips for taking photos of challenging properties.
How to capture photos for:
Properties with tight lot lines
When you struggle to capture the full corner or side because the property is close to another property, step back as much as possible. For corner shots, adjust your position until you see some free space in between the properties.
You can also rotate your phone vertically (portrait mode) whenever you're having trouble capturing a top-to-bottom side of a property:
Check out this video to learn more.
Do not worry if there is a car, fence, swimming pool or any other obstruction blocking the view in your photo. Just make sure to capture all corners and sides of the property as much as possible. If necessary, step back, take photos at different angles or experiment with the way you hold your phone (horizontally versus vertically).
If there’s a lot of vegetation around the property, do your best to avoid the trees or bushes as much as possible in each photo. Whenever possible, change your position to get the best view of the property. You can also add more photos by tapping the “Add Photo +” button before submitting your photos.
Large properties like multifamily homes or rows of townhomes
Capture a multi-family residential property or townhome exactly like you would capture a single-family property. Take eight photos of the entire structure including all units. Try to step back as far as you can to get the whole structure in the frame - top to bottom, end to end.
When capturing a large structure like a multi-family residential property, commercial property, or townhome, you’ll want to capture as many photos as possible to show the entire structure including all units. There is no limit to the number of photos you can upload.
Try to step back as far as you can to get the whole structure in the frame - top to bottom, end to end. At minimum, you'll take the (8) photos outlined below - (1) for each side and (1) for each corner.
Click here for step-by-step instructions on how to capture a property with HOVER.