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Invite to capture

Inviting homeowners to take photos of their property so you have the measurements before the appointment

Updated over 4 months ago

Invite homeowners to take photos of their property with the Hover app using Hover Connect:

  • Remove the need for multiple on-site visits

  • Receive to-the-inch measurements and property imagery derived from photos taken by the homeowner before the appointment

  • Boost homeowner satisfaction with quicker estimates and 3D visualizations

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Step by step guide


 

Step 1 - Invite the homeowner to download the Hover app:

You can invite the homeowner to capture their property via the mobile or web app.

From the mobile app:

  • From the home screen, tap Invite a homeowner to capture

  • Fill out the homeowner's information for the invite, tap Next

  • Fill out property info, tap Send invitation

From the web app:

  • Log into your Hover account

  • Tap Projects

  • Tap Invite to capture

 

Pro tip: you can also invite a homeowner from the mobile app by tapping the "+" and tapping "Invite to capture"

Step 2 - The homeowner takes pictures of their home with Hover:

The homeowner will receive an invite to download Hover both via email and text message. 

Once the homeowner takes pictures of their property with the Hover app and submits them, you will see the property in your Projects list.

Step 3 - Receive the 3D model and measurements:

You will receive an email and push notification when the interactive 3D model and all the exterior measurements are ready. This is also the point in which you will be billed. 

Learn More

Take a look at this video in which we explain how you can invite homeowners to capture their homes and engage homeowners from the start of your sales process.

FAQs


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How will I know that the homeowner has submitted photos of their home and that the 3D model is ready?

In the property details page, you can see whether the homeowner registered with Hover and submitted the photos. We will also send you an email when the homeowner uploads photos of their home and when the 3D model and measurements are ready.

At what point will I be billed?

You will be billed when you receive the 3D model with all exterior measurements.

Does the homeowner receive the measurements as well?

No, the homeowner receives the 3D model without any measurements. However, they do receive access to Hover's design features so they can experiment with the look of the exterior of their property!

Can I delete the invite after I’ve sent it to the homeowner?

Yes, you can delete the invite at any time. Once you delete the invite, the homeowner will no longer be able to submit photos of their home to you.

Can I archive the job if the homeowner does not capture their property?

Yes, you can archive the job so it no longer appears in your Projects page by clicking 'Archive.' You can unarchive the job again when the lead reaches out in the future by tapping 'Unarchive.'

Still have questions? Reach out to our support team.

  • Call us (+1.844.754.6837). We're real people and ready to help!

  • Email us ([email protected]). We'll usually reply in about 30 min.

  • Chat with us. We generally answer in less than 3 mins. Click on the blue chat icon at the bottom right of your screen.

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