Invite to capture

Learn how you can invite homeowners to capture their property so you have the measurements before the appointment.

Updated this week

With Hover, you can send a request to a homeowner to capture their own property. You will then have the measurements and 3D model, enabling you to provide an accurate estimate.

Step by step guide


You can invite the homeowner to capture their property via the web app or the mobile app. 

Step 1 - Invite the homeowner to download the Hover app:

  • Type in the homeowner’s name, phone number, email address and home address. 

  • Select the deliverable type (e.g. Roof, Complete) 

  • Click Send invite

  • An email and text message will be automatically sent to the homeowner, inviting them to download Hover and capture pictures of their home. 

  • After sending the invite, you can see whether the lead registered with Hover and submitted photos of their property in your Property Portfolio. 

  • You can also resend or delete the invite at any time in your Property Portfolio. 

Pro tip: Note that you can also invite the homeowner on the mobile app by tapping the '+' sign and selecting 'Invite Homeowner.' 

Step 2 - The homeowner takes pictures of their home with Hover:

The homeowner will receive an invite to download Hover both via email and text message. 

Once the homeowner takes pictures of their property with the Hover app and submits them, you will see the property in your property portfolio. 

Step 3 - Receive the 3D model and measurements: 

You will receive an email and push notification when the interactive 3D model and all the exterior measurements are ready. This is also the point in which you will be billed. 

Learn More

Take a look at this video in which we explain how you can invite homeowners to capture their homes and engage homeowners from the start of your sales process.

FAQ

  • How will I know that the homeowner has submitted photos of their home and that the 3D model is ready?

    • In your Property Portfolio, you can see whether the homeowner registered with Hover and submitted the photos. We’ll also send you an email when the homeowner uploads photos of their home and when the 3D model and measurements PDF are ready. 

  • At what point will I be billed?

    • You will be billed when you receive the 3D model with all exterior measurements.

  • Does the homeowner receive the measurements as well?

    • No, the homeowner receives the 3D model without any measurements. They do receive access to Hover's design features so they can experiment with the look of the exterior of their property.

  • Can I delete the invite after I’ve sent it to the homeowner?

    • Yes, you can delete the invite at any time. Once you delete the invite, the homeowner will no longer be able to submit their home to you. 

  • Can I archive the job if the homeowner does not capture their property?

    • Yes, you can archive the job so it no longer appears in your Property Portfolio by clicking 'Archive.' You can unarchive the job again when the lead reaches out in the future by tapping 'Unarchive.'

Still have questions? Reach out to our support team.

  • Call us (+1.844.754.6837). We're real people and ready to help!

  • Email us ([email protected]). We'll usually reply in about 30 min.

  • Chat with us. We generally answer in less than 3 mins. Click on the blue chat icon at the bottom right of your screen.

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