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Capture Only: Take Photos, Order Later

How to take photos onsite but order the deliverable(s) later

Updated over 5 months ago

As a construction pro using the Hover app, you have the option to take photos onsite, but order the deliverable(s) later. No cost until you're ready to submit the project!

Follow the steps below to complete a Photos Only submission.

Click the expand arrows to reveal more or collapse information.

Start a new project


Once you've downloaded the app and are ready to take pictures of a property, start a new project:

  • Tap the '+' at the bottom center of your screen

  • Tap Exterior Measurements

  • Choose your deliverable

What's the difference between roof only, complete, and capture only?

  • The Roof Only option only includes the measurements, material, and model of the roof, including soffit. (Upgrade to complete anytime!)

  • The Complete option includes measurements, materials, and model for the roof and elevations, openings, gutters, and downspout count.

  • Capture Only lets you take the photos, but order the measurements later - either roof or complete options. No cost until you submit the job!

Enter property details


You will be directed to edit details about the project, such as:

  • Name of the property

  • Address of the property

  • The 'Bill to' (if more than one wallet is on file)

  • Click the box to Save photos now. Order later.

    • If "checked", the deliverable type will auto-fill as Photos Only

Take photos


Our in-app photo guide will pop up first with some "best practices" and safety reminders. Once you've reviewed them all, click Continue and Start capture.

Simply tap any spot on the grid to get started!

Can I take more than eight photos?

Yes! If you can't capture the entire side or corner of a property, don't hesitate to add more photos. There is no limit to the number of photos that you can take.

  • Tap on the photo spot in the grid and then tap “Add photos”.

  • Any additional photos added in this way will be used to build the 3D model.

When you've finished adding photos, click Submit. The project will appear in your Projects page with a Ready to order status, once it finishes processing.

Ready to order?


When you are ready to order, you can do so from either the web or mobile app.

From the web app

  • Open the property

  • At the top of the property details page, tap Upgrade

  • Select your deliverable from the drop down menu

  • Tap Confirm Order

From the mobile app

  • Search for the property in your Projects page, tap to open

  • At the bottom of the job summary page, tap Order deliverable now

  • Select your deliverable

That's it! We will notify you when the deliverable(s) for your property have been finalized, and you’ll be charged at your standard price.

Still have questions? Reach out to our support team.

  • Call us (+1.844.754.6837). We're real people and ready to help!

  • Email us ([email protected]). We'll usually reply in about 30 min.

  • Chat with us. We generally answer in less than 3 mins. Click on the blue chat icon at the bottom right of your screen.

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