HOVER fits within a variety of workflows so you can discover which process works best for you and your policyholders. The workflow decision ultimately depends on who will capture the property photos – the adjuster, a third-party, or the policyholder. Most adjusters use a combination of workflows to get the most out of HOVER.
Option A. Field adjust claims
Take photos of the exterior of the property and the property damage yourself, and receive all property data you need to write the estimate.
Option B. Virtually adjust claims
Use HOVER Connect to invite policyholders or a third-party inspector to do a quick and easy virtual inspection with the HOVER app. When finished, you receive the complete exterior property data set and they receive all measurements and the 3D model of their property with design features.