For the quickest, and easiest experience, we recommend integrating your Hover and Verisk accounts so that property data, sketches, and damage photos are seamlessly passed from Hover into Xactimate.
Using the integration to import your Hover data helps to preserve your macros across all Xactimate profiles. In contrast, manually importing the .esx file will default to the Carrier profile only, which may override pre-set variables. This can result in some variables being “zeroed out,” adding extra manual steps to your workflow.
If you still prefer to manually merge your Hover .esx file into an Xactimate claim, continue reading below for a step by step overview.
Click the arrows below to expand or collapse additional information.
Step 1) Export the Hover .esx file
Click Export from the top of the property details page
Click the box beside .esx
Click Download
Step 2) Navigate to Local Projects
From the Local tab in Xactimate, click the boxes beside your claim, and the Hover job data
From the right side menu, click the merge icon
Click Next from the Project Wizard pop-up
Click Next from the Project Wizard pop-up
Step 3) Complete the merge
Use the drop down menu to select your claim (Source Project)
Make sure the Hover Job ID listed under Merging Order matches the job ID within your Hover account
Click Finish
Step 4) Review the sketch
From the Estimate tab in Xactimate, you can open and review the sketch
Photos of the property, as well as any damage photos, will be listed under the Photos tab
Note: If the sketch area is blank after you've merged the .esx file, you may need to click the drop-down arrow and select the newly added sketch.
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