In this article, we cover how to seamlessly pass property data, sketches and photos from Hover into CoreLogic's online claims management software: Claims Connect.
Click the expand arrows below to reveal more or collapse information.
Create a claim
To start a claim in Claims Connect, first ensure you've clicked the Claims tab at the top of your screen.
Click CREATE CLAIM
Click CREATE CLAIM
Fill out the required fields in each section of the pop-up form:
Claim information
Insured information
Loss information
Click Save, located at the top of your screen
Request data
Navigate to your HOVER - DHA Connection to create a request:
Within your newly-created claim, click Integrations
Click Hover - DHA CONNECTION
Click CREATE REQUEST
Fill out the form
Fill out the form
Fill out the required fields
Click CREATE
Submitting the form will send a Hover Connect - Capture Request by text message and/or email to the capturing user.
After the job is captured and processed by Hover, the property data, sketches, photos, and measurement PDF can be found within the Documentation tab of the claim.
Where can I find the Documentation tab?
Where can I find the Documentation tab?
Open your claim within Claims Connect
Click DOCUMENTATION - fourth tab from the left
Scroll down to view all the information that's been automatically imported
Note: When filling out the request form, the requestor's email MUST match an existing user account at Hover.
Still have questions? The CoreLogic team can assist you:
Monday - Friday 7:00 AM - 5:00 PM CST
By phone: Main Toll-Free #: 1-866-774-3282
Or through their help portal