We're actively improving the Analytics page. If you have feedback, reach out to your dedicated account manager, or contact [email protected]
If you are a Hover admin or job manager for your organization, you can access your team's Analytics page for a high-level overview of how the account is being used. See things like top active users, job completion metrics, account manager information, and much more.
Don't see it in your account? Reach out to your Hover account manager or the customer support team to have it enabled for your organization.
Click the arrows to reveal or hide additional information.
Access the Analytics page
Note: The Analytics page is currently only accessible from the Hover web app. It is not accessible on the mobile app.
Log into your Hover account on the web app.
Click Analytics from the top of your Projects page
You will land on a summary view that provides quick insights into your team's account and usage during a particular date range.
Need to adjust the selected date range?
Need to adjust the selected date range?
Using the filter in the upper right corner, select the month you want to explore.
Explore the page
Note: Additional analytics may be added in the future. Share your feedback with [email protected] - we'd love to hear from you!
If you have an account manager, you will see their name and photo in the upper right corner of the page. If you don't have an account manager, the customer support email will be hyperlinked in that same corner!
Metrics at-a-glance:
Most active users:
Most active users:
The top 3 active users within your org will be listed in this box.
Along with their names and ranking, you will see the number of jobs each user has completed.
Jobs completed:
Jobs completed:
The job count will be displayed, by deliverable.
You will see how many interior, roof-only, or complete jobs have been requested and fulfilled, during the specific time period.
Click See details to be taken to a list of those particular jobs on the property list page
Other metrics:
Other metrics:
From the Other metrics box, you will see how many blueprint jobs or capture only jobs your team has completed within the selected date range.
User breakdown:
User breakdown:
At the bottom of the page, you will see who has used Hover within the selected date range, as well as:
Their individual job count
Links to the Projects page to see their specific jobs from the selected date range
The table is interactive and can be sorted with the headers.
Org breakdown (if applicable):
Org breakdown (if applicable):
If your organization includes sub-orgs, you will see a color-coded chart at the top of the page. This shows job volume by sub-orgs for the selected time period.
Hover over each color block to see the corresponding sub-org
Use the sub-org filter to drill down and view metrics for a specific group
At the top org level, you’ll always see combined data across all sub-orgs.
Starter pack pacing (if applicable):
Starter pack pacing (if applicable):
If your org purchased a starter pack, and if you are a Hover admin or Job Manager, you will be able to see:
How many jobs have been completed so far, out of the total # purchased
The original purchase/start date
The expiration date
Commit spend (if applicable):
Commit spend (if applicable):
If your org committed to a certain spend amount, and if you are a Hover admin, you will be able to see:
The commitment start date
Your pacing against the commit (for the selected date range)
The commitment term/expiration date
Still have questions? Reach out to our support team.
Call us (+1.844.754.6837). We're real people and ready to help!
Email us ([email protected]). We'll usually reply in about 30 min.
Chat with us. We generally answer in less than 3 mins. Click on the black chat icon at the bottom right of your screen.