What’s new? You can now link existing Hover projects to an AccuLynx project rather than creating a duplicate, and you can also send capture requests directly to the homeowner. Note that the Hover user who sets up the AccuLynx integration is now the default requesting user for all capture requests.
Overview
AccuLynx has integrated Hover into their App-Connections feature so you can seamlessly share data between the two platforms, allowing you and your team to access property data, measurements, and inspection details in one place.
The HoverApp connection can:
Automate Hover scan requests using AccuLynx milestones/statuses
Send Hover scan requests to the sales rep assigned to the AccuLynx job
Send scan requests directly to the homeowner, in addition to the assigned sales rep
Link an existing Hover job to an AccuLynx project without having to create a duplicate
Import Hover's measurements into AccuLynx without manually exporting files across the two applications
Automatically sync inspection photos from Hover to AccuLynx
Include the tags and notes associated with inspection photos in the photo description
Sync and add inspection PDFs to the Documents section in AccuLynx
Include inspection questions and answers as part of the inspection data
Note: AccuLynx-triggered capture requests will create Capture Only / Photos Only projects in Hover unless the Org has different Workflow Preferences set for all Hover projects.
How the integration works
Once your integration is set up, you can send Hover projects (i.e., jobs) directly to AccuLynx. When a job syncs, supported data transfers automatically and organizes within the corresponding AccuLynx job. Inspection data is sent after Hover finishes processing the inspection PDF, typically within a few minutes.
This 2 minute video shows how to connect your Hover and AccuLynx accounts, as well as how to configure triggers. You can also read through the steps further below.
First, enable the Hover connection
Note: You must have administrator access to both AccuLynx and Hover to enable this connection.
Log into AccuLynx
Click on the Hover option within the AppConnections menu
Click Get Connected
Click Authorize Connection
You will be prompted to enter your Hover admin credentials
Note: The Hover user who authenticates this connection becomes the default requesting user for all capture requests going forward. If you want a specific account attributed as the requester, make sure that's the account you use to authorize the connection.
Next, configure Hover triggers
Once authenticated, you can configure “Hover Triggers” within the platform. This lets you or your reps start scanning the property without delay.
Select the milestone (workflow status) that you want to trigger an automatic Hover scan request
Click Save
By enabling the Hover connection and configuring the triggers, AccuLynx automatically sends Hover capture requests to the company representative assigned to the project, via the Hover mobile app, SMS messages, and email. This is the default behavior—turn on the homeowner option below to also notify the primary contact.
Send requests to the homeowner
By default, capture requests go to the sales rep assigned to the AccuLynx job. You can turn on an additional request to the homeowner (primary contact) using a custom field in AccuLynx.
In AccuLynx, create a Custom Job Field named Hover - Send Request to Homeowner, with field type Selection / Check Box
Map that field to "Send Request to Primary Contact" in the Hover App Connection settings
Add the field to the Job Overview, and optionally to the Create Lead Form setting
When the field is checked, the capture request goes to the primary contact and the assigned sales rep. When it's unchecked, only the assigned sales rep gets the request.
When a request is sent to the homeowner, the assigned AccuLynx rep is automatically invited to the corresponding Hover job.
Link an existing Hover project instead of creating a new one
If a Hover project already exists for a job, you can link it instead of letting AccuLynx create a duplicate.
In AccuLynx, create a Custom Job Field named Hover Project ID, with field type Number / Standard Number
Map that field to "Hover Project ID Mapping" in the Hover App Connection settings
Add the field to the Job Overview, and optionally to the Create Lead Form setting
When the trigger fires, AccuLynx checks the field:
a valid Hover Job ID links to that existing project;
a blank or invalid ID creates a new project, as usual
Once linked, existing data syncs after the next capture request milestone fires, and any new data added later - like a new inspection - syncs automatically from that point on.
A few things this doesn't cover yet:
If you set up the AccuLynx integration with a Hover org account that also has sub-orgs, you cannot import jobs created under the sub-org accounts.
You cannot import AccuLynx-created Hover jobs from before September 1, 2026, however Hover jobs created manually (not through AccuLynx) will import with no restrictions.
Access the Hover data within AccuLynx
When the project status in Hover reads “Complete,” the XML measurements, measurements PDF, inspections PDF and photos, as well as a link to the 3D model will automatically import into the Acculynx interface.
To access the XML file and measurement PDF:
Click the Documents tab
Open the Roof Reports file
To access the 3D file:
Click the Measurements tab
Scroll toward the bottom of the page
Click View 3D Rendering
To access Hover Inspection data:
Requirement: Inspection data will only sync for Hover projects that were created through the AccuLynx integration.
When an inspection is completed in Hover and the job is synced, inspection data will appear in AccuLynx as follows:
Inspection PDFs
Located in the Documents section
If multiple inspections are completed, each inspection PDF will appear as a separate document
Inspection photos
Located in the Photos & Videos section
Each inspection photo includes a description containing:
Notes captured during the inspection
Tags associated with the photo
Hover your mouse over View Description to preview notes and tags
Or click to open a photo and view the full description, including notes and tags
Want to filter and sort by tags?
There are a couple ways to do it:
Option 1) Work with your Hover account representative to get a full list of tags Hover uses in your unique inspection workflow. Then, share that list with the AccuLynx team to update on their end. As long as there is a shared list of the same tags, you will be able to see the tags in the dropdown associated with a photo.
Option 2) Manually add tags yourself:
Open Settings (gear icon) within the AccuLynx platform
Click Job File Settings
Click Photo & Video Tags
Manually add, edit, or delete your tags as needed
Need help? Reach out to the AccuLynx team.
If you encounter issues downloading and applying a Hover report in AccuLynx, we recommend reaching out directly to their support team for the fastest resolution.
Email: [email protected]
Phone: 608-473-3800 (Monday - Friday 7am-5pm Central)