What’s new? The AccuLynx integration now includes Hover inspection data including photos, tags, notes, PDFs, and inspection question responses. No additional setup is required for existing users. Inspection data will begin syncing automatically.
Overview
AccuLynx has integrated Hover into their App-Connections feature so you can seamlessly share data between the two platforms, allowing you and your team to access property data, measurements, and inspection details in one place.
The HoverApp connection can:
Automate Hover scan requests using AccuLynx milestones/statuses
Send Hover scan requests to the sales rep assigned to the AccuLynx job
Import Hover's measurements into AccuLynx without manually exporting files across the two applications
Automatically sync Inspection photos from Hover to AccuLynx
Include the tags and notes associated with inspection photos in the photo description
Sync and add Inspection PDFs to the Documents section in AccuLynx
Include Inspection questions and answers as part of the inspection data
Note: AccuLynx-triggered scan requests will create Capture Only / Photos Only projects in Hover unless the Org has different Workflow Preferences set for all Hover projects.
How the integration works
Once your integration is set up, you can send Hover projects (i.e. jobs) directly to AccuLynx. When a job is synced, supported data is automatically transferred and organized within the corresponding AccuLynx job. Inspection data is sent after Hover finishes processing the inspection PDF (typically within a few minutes).
This 2 minute video shows how to connect your Hover and AccuLynx accounts, as well as how to configure triggers. You can also read through the steps further below.
First, enable the Hover connection
Note: You must have administrator access to both AccuLynx and Hover to enable this connection.
Log into AccuLynx
Click on the Hover option within the AppConnections menu
Click Get Connected
Click Authorize Connection
You will be prompted to enter your Hover admin credentials
Next, configure Hover triggers
Once authenticated, you can configure "Hover Triggers" within the platform. This process allows you or your reps to start scanning the property without any delay, enhancing productivity.
Select the milestone (workflow status) that you want to trigger an automatic Hover scan request
Click Save
By enabling the Hover connection and configuring the triggers, Acculynx will automatically send Hover scan requests to the company representative assigned to the project, via the Hover mobile app, SMS messages and email.
Access the Hover data within AccuLynx
When the project status in Hover reads "Complete", the XML measurements, measurements PDF, Inspections PDF and photos, and a link to the 3D model will automatically import into the Acculynx interface.
Requirement: Inspection data will only sync for Hover projects that were created through the AccuLynx integration.
To access the XML file and measurement PDF:
Click the Documents tab
Open the Roof Reports file
To access the 3D file:
Click the Measurements tab
Scroll toward the bottom of the page
Click View 3D Rendering
To access Hover Inspection data:
When an inspection is completed in Hover and the job is synced, inspection data will appear in AccuLynx as follows:
Inspection PDFs
Located in the Documents section
If multiple inspections are completed, each inspection PDF will appear as a separate document
Inspection photos
Located in the Photos & Videos section
Each inspection photo includes a description containing:
Notes captured during the inspection
Tags associated with the photo
Hover your mouse over View Description to preview notes and tags
Or click to open a photo and view the full description, including notes and tags
Want to filter and sort by tags?
There are a couple ways to do it:
Option 1) Work with your Hover account representative to get a full list of tags Hover uses in your unique inspection workflow. Then, share that list with the AccuLynx team to update on their end. As long as there is a shared list of the same tags, you will be able to see the tags in the dropdown associated with a photo.
Option 2) Manually add tags yourself:
Open Settings (gear icon) within the AccuLynx platform
Click Job File Settings
Click Photo & Video Tags
Manually add, edit, or delete your tags as needed
Need help? Reach out to the AccuLynx team.
If you encounter issues downloading and applying a Hover report in AccuLynx, we recommend reaching out directly to their support team for the fastest resolution.
Email: [email protected]
Phone: 608-473-3800 (Monday - Friday 7am-5pm Central)