In this article, we cover how to leverage the Verisk + HOVER integration when your claim includes multiple structures that you want included in a single estimate, while using the older Xactimate version, X1.

NOTE: All Xactimate screenshots reference the older version, X1. Some differences will exist if using Xactimate Online (XOR).

NOTE: The workflow depends on the claim number matching between HOVER and Xactimate.


Before Getting Started

For a refresher on what’s required to make this integration work, continue reading. Otherwise, you can skip to the heading: Step by Step Instructions.

INTEGRATION REMINDERS:

  • Multiple structures live in your HOVER account as separate "jobs"

  • For this integration, you will need to press the "request data" button in Xactimate for each additional structure

CLAIM NUMBER FORMAT:

In order for the integration of measurements, sketches and photos to seamlessly pull into Xactimate from your HOVER job, the claim number used on the HOVER job needs to match the claim number used on the estimate in Xactimate.

You can choose one of the following two options when creating the claim number format. Just make sure the claim number format within Xactimate matches the claim number format within HOVER, exactly.

  • First Option: name each structure with the same exact claim number in both Xactimate and HOVER:

  • Second Option: name each structure with the claim number as well as a description of the particular structure on the property:

MULTI-STRUCTURE BUTTON:

In more recent versions of the HOVER app (4.41.0 and newer) a shortcut button exists for quickly and efficiently capturing multiple structures on the same visit to a site. The integration with Xactimate will work the same way whether or not you use this button.

If you're using a version of the app that includes this button, you'll see it at the bottom of the Capture summary page as "Add Another Structure".


Step by Step Instructions

  • From the Local Projects page, highlight the appropriate record.

    • On the right side, a panel will pop up.

    • Click on the house icon which is the 5th icon from the top, on the right side of the screen

  • In the pop-up window titled "Request Data", select Property Data (even if you are using HOVER for just roof measurements) and click NEXT

  • Select one of the HOVER exterior options from the provider drop-down list:

    • Validate that the data entered in the "Request data" window is correct

    • Click OK

  • You will immediately see a notification that says: "Succeeded"

  • You'll be notified in Xactimate when the measurements are ready for the first structure:

  • Click on the same project again

  • Click on the house icon on the right side to request data

  • Follow the same steps to request data for the second structure

NOTE: Repeat steps as needed for additional structures, and wait until you receive notifications that all of the structures requested have measurements ready.

  • Now, edit the project

  • You’ll see the estimator tool on the left side of the screen. Under “Estimate” choose the “Sketch” tab

  • Click the icon in the top left corner of the sketch window

    • You'll see all the HOVER data files available to pull in

    • Click Import to bring in the measurements for the top, highlighted record

  • The first sketch will appear:

  • To import the next structure, click the icon in the top left corner of the sketch window, again

    • You'll see all the HOVER data files available to pull in again

    • Click Import to bring in the measurements for the next record in the list

    • Repeat as necessary for any additional structures

  • Once all the structures have been imported, you can navigate to the drop-down menu in the bottom left corner of the sketch screen to toggle over to the sketch file for any of the other structures

  • From the estimator tool, you can click on the “Photos” tab to see all the imported photos for each structure in one place (including damage and annotated photos, if applicable).


    Additional Resource

    Frequently Asked Questions (FAQs)

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