In this article, we cover how to leverage the Verisk + HOVER integration when your claim includes multiple structures that you want included in a single estimate, while using the Xactimate Online (XOR) version.

Video User Guide: Multiple Structures

NOTE: All Xactimate screenshots reference the Xactimate Online (XOR) version. Some differences will exist if using an older version, such as X1.

NOTE: The workflow depends on the claim number matching between HOVER and Xactimate.


Before Getting Started

For a refresher on what’s required to make this integration work, continue reading. Otherwise, you can skip to the heading: Workflow.

INTEGRATION REMINDERS:

  • Multiple structures live in your HOVER account as separate "jobs"

  • For this integration, you will need to press the "request data" button in Xactimate for each additional structure

CLAIM NUMBER FORMAT:

The main rule for claim numbers is simply to make sure the claim number format within Xactimate matches the claim number format within HOVER, exactly.

  • First Option: name each primary and additional project (structure) with the same exact claim number in both Xactimate and HOVER:

  • Second Option: name each primary and additional project (structure) with the claim number as well as a description of the particular structure on the property:

MULTI-STRUCTURE BUTTON:

  • It makes no difference whether you’re using the new “Add Another Structure” button in the HOVER app or not. The integration workflow is the same, either way.

  • For reference, if you have this feature available, it can be found at the bottom of your Capture summary page:


Workflow

  • On the Projects screen in Xactimate, click on your project so it’s highlighted in blue

  • Click on the house icon which is the 4th icon from the top, on the right side of the screen

  • A pop-up window titled “Request data” will appear.

  • Select one of the HOVER options from the provider drop-down list:

    • Use HOVER Roof for roof only measurements

    • Use HOVER Roof and Walls for complete roof and elevation measurements

    • Validate that the data entered in the "Request data" window is correct

    • Click OK

  • You will immediately see a notification at the bottom of your screen that says: "Your request was processed successfully"

  • You'll be notified in Xactimate when the measurements are ready for the first structure:

  • Click on the same project again

  • Click on the house icon on the right side to request data

  • Follow the same steps to request data for the second structure

NOTE: Repeat steps as needed for additional structures, and wait until you receive notifications that all of the structures requested have measurements ready.

  • Now, open the project

  • You’ll see the estimator tool on the left side of the screen. Under “Estimate” choose the “Sketch” tab

  • Click the icon in the top left corner of the sketch window

    • You'll see all the HOVER data files available to pull in

    • Click Import to bring in the measurements for the top, highlighted record

  • The first sketch will appear:

  • To import the next structure, click the icon in the top left corner of the sketch window, again

    • You'll see all the HOVER data files available to pull in, again

    • Click Import to bring in the measurements for the next record in the list

    • Repeat as necessary for any additional structures

  • Once all the structures have been imported, you can navigate to the drop-down menu in the bottom left corner of the sketch screen to toggle over to the sketch file for any of the other structures

  • From the estimator tool, you can click on the “Photos” tab to see all the imported photos for each structure in one place (including damage and annotated photos, if applicable).


Additional Resource

Frequently Asked Questions (FAQs)

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