In this article, we cover how to leverage the Verisk + HOVER integration through Xactimate Mobile - which is compatible across mobile devices such as tablets and iPads, as well.
NOTE: The workflow outlined in the Video User Guide above shows the workflow primarily from an insurance carrier and/or adjuster's perspective and does not show the steps for HOVER interior jobs.
NOTE: The workflow outlined below shows the minimum amount of information required for the integration to function. You may need to enter more information for your specific process than is covered here.
Create a Project in Xactimate Mobile
Log in to Xactimate Mobile
Tap on the “+” sign in the top right corner of the screen
Enter the project details:
Project Name
Select a Profile
Choose Project Type
Type of Loss
Click “Create” at the bottom of the screen
On the next screen, the (3) most important pieces of information for the integration to work properly are:
Address
Claim Number
Claim Rep
Tap "Request Data" at the top of the page
Ensure that HOVER is the chosen provider
Click "Submit" and you'll receive a success notification
Capturing a Property in HOVER
When onsite at the loss location, open up the HOVER app
The Xactimate project will automatically appear as a HOVER "Draft" job - Tap to open the job:
All of the claim details auto-populate from Xactimate
Tap Take Photos
Capture the HOVER photos as normal -
For exteriors, walk around the property taking a photo of each face and corner
For interiors, follow the in-app instructions
Add damage photos, if desired
Tap Continue when done taking photos
Tap Finish so HOVER can start processing the job:
HOVER will notify you when the job is complete
Importing HOVER Data into Xactimate Mobile
You’ll receive a notification within Xactimate Mobile when the HOVER job is ready
Tap to open the project
Tap to download the project locally to your device
From the left side menu, click “Estimate” to automatically pull in the sketch
From the left side menu, click “Photos” to view the pictures which were taken onsite through the HOVER app (including damage and annotated photos, if applicable)