In this article, we cover how to leverage the Verisk + HOVER integration when starting with an Existing HOVER Job.

Video User Guide: Starting with an Existing HOVER Job

NOTE: All Xactimate screenshots reference the Xactimate Online (XOR) version. Some differences will exist if using an older version, such as X1.

NOTE: The workflow outlined below shows the minimum amount of information required for the integration to function. You may need to enter more information for your specific process than is covered here. The workflow depends on the claim number matching between HOVER and Xactimate.

Creating a Project

If the project already exists within Xactimate, skip to the heading: Request 3rd Party Data. If you need to create a new project for the existing HOVER job, continue reading.

  • Log in to your Xactimate account.

  • Click the “New Project” button at the top of your Projects page.

  • Fill out the Property Name and click CREATE

  • From the Success notification, click OPEN PROJECT

  • By default, you’ll land on the Claim Info > Insured Info tab

  • Enter the address and select a claim representative

  • From the Coverages & Losses tab, enter the claim number

  • Click Save and Exit on the bottom left corner

Request 3rd Party Data

  • From your projects list within Xactimate, click on the project to highlight it

  • On the right side panel, click on the house icon (rest your pointer over the icon; it reads “Request 3rd Party Data”)

  • Select HOVER from the provider drop-down list, confirm the information and claim number are correct and click REQUEST

Importing HOVER Data into Xactimate

  • You’ll receive a notification in Xactimate once the HOVER job has been pulled in

  • Open the project

  • On the new window, click on the Sketch tab

    • Click the import icon - see the HOVER measurement data available to import

  • Click Import

  • The HOVER 3D sketch will import into your working estimate

  • From the Photos tab, you’ll see all the imported photos which were taken while onsite in the app (including damage and annotated photos, if applicable)

Additional Resource

Frequently Asked Questions (FAQs)

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