In this article, we cover how to leverage the Verisk + HOVER integration when you're starting in Xactimate Online (XOR), capturing either an exterior or interior job through the HOVER app and then finishing the estimate in XOR once the measurements are ready.

Video User Guide: Starting in Xactimate

NOTE: All Xactimate screenshots in the Video User Guide above reference the Xactimate Online (XOR) version for exterior jobs. Some differences will exist if using the desktop version, X1.

NOTE: The workflow outlined below shows the minimum amount of information required for the integration to function. You may need to enter more information for your specific process than what is covered here.


Request Data

  • On the Projects screen in Xactimate, click on your project so it’s highlighted in blue

  • Click on the house icon which is the 4th icon from the top, on the right side of the screen

  • A pop-up window titled “Request data” will appear.

  • Select one of the HOVER options from the provider drop-down list:

    • Use HOVER Roof for roof only measurements

    • Use HOVER Interior for interior floor plans/measurements

    • Use HOVER Roof and Walls for complete roof and exterior elevation measurements

    • Validate that the data entered in the "Request data" window is correct

    • Click OK

  • You will immediately see a notification at the bottom of your screen that says: "Your request was processed successfully"


Capturing a Property in HOVER

  • When onsite at the loss location, open up the HOVER app

  • The Xactimate project will automatically appear as a HOVER “Draft” job - Tap to open the job

  • All of the claim details auto-populate from Xactimate

  • Tap Take Photos

  • Capture the HOVER photos as normal -

    • For exteriors, walk around the property taking a photo of each face and corner

    • For interiors, follow the in-app instructions

  • Add damage photos, if desired

  • Tap Continue when done taking photos

  • Tap Finish so HOVER can start processing the job:

  • HOVER will notify you when the job is complete


Importing HOVER Data into Xactimate

  • You’ll receive a notification in Xactimate when the HOVER job is ready

  • Open the project

  • On the new window, you’ll see the estimator tool on the left side of the screen. Under “Estimate” choose the “Sketch” tab

  • Click the icon in the top left corner of the sketch window

    • You'll see the HOVER measurement data is available to pull in

    • Click Import

  • The HOVER 2D/3D sketch and measurements will import into your working estimate

    • If it's an interior job, the sketch will resemble:

    • If it's an exterior job, the sketch will resemble:

  • From the estimator tool, you can click on the “Photos” tab to see all the imported photos for each structure in one place (including damage and annotated photos, if applicable).


Additional Resource

Frequently Asked Questions (FAQs)

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