In this article, we cover how to leverage the Verisk + HOVER integration when you're starting in Xactimate Online (XOR), capturing either an exterior or interior job through the HOVER app and then finishing the estimate in XOR once the measurements are ready.
NOTE: All Xactimate screenshots in the Video User Guide above reference the Xactimate Online (XOR) version for exterior jobs. Some differences will exist if using the desktop version, X1.
NOTE: The workflow outlined below shows the minimum amount of information required for the integration to function. You may need to enter more information for your specific process than what is covered here.
On the Projects screen in Xactimate, click on your project so it’s highlighted in blue
Click on the house icon which is the 4th icon from the top, on the right side of the screen
A pop-up window titled “Request data” will appear.
Select one of the HOVER options from the provider drop-down list:
Use HOVER Roof for roof only measurements
Use HOVER Interior for interior floor plans/measurements
Use HOVER Roof and Walls for complete roof and exterior elevation measurements
Validate that the data entered in the "Request data" window is correct
You will immediately see a notification at the bottom of your screen that says: "Your request was processed successfully"
Capturing a Property in HOVER
When onsite at the loss location, open up the HOVER app
The Xactimate project will automatically appear as a HOVER “Draft” job - Tap to open the job
All of the claim details auto-populate from Xactimate
Tap Take Photos
Capture the HOVER photos as normal -
For exteriors, walk around the property taking a photo of each face and corner
For interiors, follow the in-app instructions
Add damage photos, if desired
Tap Continue when done taking photos
Tap Finish so HOVER can start processing the job:
HOVER will notify you when the job is complete
Importing HOVER Data into Xactimate
You’ll receive a notification in Xactimate when the HOVER job is ready
Open the project
On the new window, you’ll see the estimator tool on the left side of the screen. Under “Estimate” choose the “Sketch” tab
Click the icon in the top left corner of the sketch window
You'll see the HOVER measurement data is available to pull in
The HOVER 2D/3D sketch and measurements will import into your working estimate
If it's an interior job, the sketch will resemble:
From the estimator tool, you can access the Measurement PDF.
Click on "Documents", and then click the Reports tab
Click the Documents tab
Click the Attached Docs tab
From the estimator tool, you can click on the “Photos” tab to see all the imported photos for each structure in one place (including damage and annotated photos, if applicable).
HOVER photos imported via the Verisk integration are labeled with the location they were taken around the property (i.e. Front, Front Right, Right, Back Right, etc.)